Return & Refund Policy
Last Updated: 7-5-2025
Thank you for shopping at [Your Store Name]. We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.
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Returns
We accept returns within 14 days of delivery for most items.
To be eligible for a return:
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Item must be unused, unwashed, and in original condition.
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Item must be in the original packaging with all tags intact.
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You must provide proof of purchase (order confirmation or receipt).
Items not eligible for return include:
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Clearance or final sale items
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Gift cards
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Perishable goods
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Custom-printed or personalized items
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Opened electronics or software (unless defective)
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Return Process
To initiate a return, please contact us at [your email] with your order number and reason for return.
Once your return is authorized, we will provide instructions for shipping the item back. You will be responsible for return shipping costs unless the item was defective or incorrect.
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Refunds
After we receive and inspect your returned item, we will notify you by email. If approved:
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Refunds will be issued to your original payment method.
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Please allow 5–10 business days for your bank to process the refund.
Partial refunds may be granted if:
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Item is returned damaged or used
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Packaging is missing or incomplete
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Exchanges
We do not offer direct exchanges. If you need a different size or item, please return the original and place a new order.
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Damaged or Incorrect Items
If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos and your order number. We will replace or refund the item at no extra cost to you.
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Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company (processing times may vary).
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Then contact your bank.
If you’ve done all of this and still haven’t received your refund, please contact us at [your email].
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Contact Us
If you have any questions about our return and refund policy, contact:
Trends 4 Today
Email: Support@trends4today.com